Privacy Policy – Cubicle AI

Effective Date: October 11, 2026
Last Updated: October 11, 2026

This Privacy Policy explains how Ambit Communications LLC, doing business as Cubicle AI (“Cubicle AI,” “we,” “us,” or “our”), collects, uses, stores, and shares information when you use our website, applications, and services (collectively, the “Service”).

Cubicle AI provides AI-powered workplace guidance, career insights, communication assistance, interactive learning, and related features. We use third-party artificial intelligence models and other service providers to operate certain features. Cubicle AI does not own the underlying AI models used by the Service.

This Policy explains what information we collect, how we use it, the circumstances in which we share it, and the privacy choices and rights available to you.

By using the Service, you acknowledge this Privacy Policy. Where applicable law requires consent for a particular activity, we will request that consent as required.

Quick Overview

Information we collect: Account details, preferences, prompts, content you submit, AI-generated responses, technical information, and usage data.
Third-party AI services: Information you submit to AI-powered features may be processed by third-party AI providers to generate responses.
Information sharing: We share information with service providers and other recipients when necessary to operate the Service, comply with the law, or fulfill your instructions.
Your choices: Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information.
Security: We use reasonable safeguards to protect information, but no system can guarantee absolute security.
Contact: For privacy questions, requests, or general support, email [email protected].

This overview is a summary. Please read the full Policy for details.

1. Information We Collect

The information we collect depends on how you use Cubicle AI and which features you choose to access.

1.1 Information You Provide

We may collect the following information directly from you:

Account information: Name, email address, username, password or authentication credentials, years of experience, role type, and job title.
Profile and preferences: Career interests, workplace topics, learning goals, communication preferences, selected content categories, and other preferences you choose to provide.
Prompts and submitted content: Questions, text, screenshots, files, documents, draft emails, meeting notes, workplace scenarios, and other information you submit to receive AI-powered guidance.
AI-generated content: Responses, suggestions, summaries, recommendations, learning materials, and other outputs generated through your use of the Service.
Communications: Messages to customer support, feedback, survey responses, and other communications.
Payment and subscription information: Subscription status, transaction records, billing details, and payment confirmations. Payments may be processed by third-party providers. We generally do not store full payment card numbers when payment processing is handled by those providers.

1.2 Device and Technical Information

We may automatically collect information when you use the Service, including:

Device type, operating system, browser type, application version, and language settings.
IP address and other technical connection information.
Usage activity, features accessed, interactions, timestamps, and session information.
Crash reports, error logs, diagnostic information, and performance metrics.
Cookies and similar technologies used for authentication, security, preferences, and analytics.

1.3 Information From Third Parties

We may receive information from:

Authentication providers: Basic profile information when you sign in through a service such as Google or Microsoft.
Integrations you authorize: Information from third-party services you choose to connect, subject to the permissions you grant.
Service providers: Technical, security, payment, analytics, and fraud-prevention information necessary to operate and protect the Service.
Other sources: Information from public sources or business contact services where permitted by law and relevant to our operations.

1.4 Sensitive and Confidential Workplace Information

Cubicle AI may process workplace conversations, screenshots, draft messages, meeting notes, and other content you voluntarily submit. That content may contain personal information about you or other people.

Please do not submit passwords, payment card details, government identification numbers, trade secrets, confidential employer documents, sensitive personal information, or other restricted information unless you are authorized to share it and the relevant feature is appropriate for that information.

Consider removing names and other identifying details about coworkers, managers, clients, and other individuals when they are not needed to answer your question.

2. How We Use Your Information

We use personal information for the following purposes.

2.1 Providing the Service

Create and manage accounts.
Authenticate users and maintain account security.
Generate AI-powered responses and provide workplace guidance.
Deliver career insights, communication assistance, learning content, and other requested features.
Remember preferences and personalize the user experience.
Process subscriptions and payments.

2.2 Operating and Improving the Service

Understand how users interact with the Service.
Monitor performance and diagnose technical issues.
Develop, test, and improve features.
Analyze usage trends and evaluate product performance.
Protect the Service from fraud, abuse, and security threats.

2.3 Communications

Respond to support requests.
Send account notices, subscription confirmations, and service updates.
Notify users about important security or policy changes.
Send marketing or promotional communications where permitted by law and, where required, with your consent.

You can unsubscribe from marketing emails using the unsubscribe link in the message. We may still send essential service, account, and security communications.

2.4 Legal and Security Purposes

We may use information to comply with applicable laws, respond to lawful requests, enforce our Terms and Conditions, investigate suspected misuse, protect users and our rights, and establish or defend legal claims.

3. Third-Party AI Services and Model Training

3.1 Use of Third-Party AI Providers

Cubicle AI uses artificial intelligence models, APIs, and related technologies provided by third parties. We do not own the underlying AI models merely because we integrate them into our Service.

When you use an AI-powered feature, we may send relevant information to the provider to generate a response. Depending on the feature, this may include:

Your question or prompt.
Text, screenshots, files, documents, or workplace scenarios you submit.
Relevant profile details or preferences needed to provide the requested feature.
Limited technical information necessary to operate or secure the feature.

We seek to limit information sent to AI providers to what is reasonably necessary to provide the requested functionality.

3.2 How AI Providers Handle Information

Third-party AI providers may process submitted information under their applicable terms, privacy policies, and any contractual arrangements with Cubicle AI.

Their practices may differ regarding data retention, security, service monitoring, and the use of submitted content to improve or train AI models. We will not promise that a provider does not retain information or use it for model training unless we have verified the relevant terms and configuration.

3.3 AI Training and Service Improvement

We do not use your prompts, uploaded content, or AI-generated responses to train our own AI models. Third-party AI providers may process your information to deliver the Service. Whether those providers may use submitted information to train or improve their models depends on the applicable provider terms and configuration.

4. How We Share Your Information

We do not sell personal information for monetary consideration. We may share information with the following categories of recipients, subject to applicable law.

4.1 Service Providers

We may share information with third-party providers that support:

AI model access and AI-powered features.
Cloud hosting, storage, and infrastructure.
Payment processing and subscription management.
Analytics and application performance monitoring.
Authentication, security, and fraud prevention.
Email delivery and customer support.

These providers may process information on our behalf or under their own applicable terms. Where required, we use contractual protections intended to govern how personal information is processed and protected.

4.2 Services You Choose to Connect

If you choose to connect a third-party service or integration, we may share information as necessary to carry out your instructions and provide the requested functionality.

Those services have their own privacy practices and terms.

4.3 Employers and Organization Administrators

If you access Cubicle AI through an employer or another organization, its administrators may be able to access certain account details, usage information, or content, depending on the account type, settings, and applicable agreements.

Review any organization-specific notices before using an employer-provided account. Do not assume that prompts, workplace scenarios, or AI-generated responses are private from your organization unless we expressly confirm that they are.

4.4 Legal, Safety, and Security Disclosures

We may disclose information where reasonably necessary to comply with applicable law or valid legal process, respond to lawful government requests, protect rights or safety, investigate fraud or security incidents, enforce our agreements, or establish or defend legal claims.

4.5 Business Transfers

Information may be transferred as part of a proposed or completed merger, acquisition, financing, restructuring, bankruptcy, or sale of all or part of our business or assets. We will provide notice where required by law.

4.6 With Your Consent

We may share information with other parties when you direct us to do so or provide the required consent.

4.7 Aggregated and De-identified Information

We may use or disclose aggregated or de-identified information that cannot reasonably be used to identify you, subject to applicable law.

4.8 Sale and Targeted Advertising

We do not sell personal information for monetary consideration and do not share personal information for cross-context behavioral advertising.

If our practices change, we will update this Policy and provide any notices and opt-out mechanisms required by law.

5. Data Retention and Deletion

We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect the Service.

Retention periods depend on the type of information, how it is used, applicable legal requirements, and operational needs.

Account information: While active plus reasonable period after
Prompts and AI-generated responses: Retained for as long as reasonably necessary to provide the Service, maintain conversation history where available, and fulfill the purposes described in this Policy. Retention may vary depending on the feature and your account settings. Information processed by third-party AI providers may be retained under their applicable terms, privacy policies, and service configurations. When you delete your content or account, we will handle the information in accordance with our deletion procedures and applicable law. Copies held by third-party providers or in backups may not be deleted immediately.
Transaction records: 7 years for accounting/tax purposes

Usage and diagnostic information: Up to 24 months for analytics
Support communications: Retained as reasonably necessary to address support requests, maintain records, and resolve disputes.

When you request deletion of your account or content, we will handle your information in accordance with our deletion procedures and applicable law. Information may remain temporarily in backups or security logs, or be retained where legally required.

Deleting information from Cubicle AI may not immediately delete information already processed or retained by a third-party provider. Where applicable, we will use reasonable measures and available contractual mechanisms to address such information.

To request deletion, email [email protected].

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.

Depending on the systems involved, these safeguards may include:

Access controls and authorization measures.
Authentication and account protection.
Encryption in transit and, where implemented, at rest.
Monitoring and technical safeguards.
Procedures for handling security incidents.

No online service, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Use a strong, unique password, keep your devices and software updated, and contact us promptly if you suspect unauthorized access.

Third-party providers may also process information under their own security practices.

7. Cookies and Similar Technologies

We may use cookies, pixels, software development kits, and similar technologies to:

Keep you signed in and support essential functionality.
Remember your preferences and settings.
Protect against fraud and unauthorized activity.
Understand how users interact with the Service.
Measure performance and improve the user experience.
Support marketing activities where applicable and permitted by law.

Some cookies are essential to the Service. Other cookies, including certain analytics or advertising technologies, may require consent depending on your location and applicable law.

You can manage cookies through your browser settings and, where provided or required, through our cookie consent tools. Disabling some cookies may affect functionality.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

Access: Request access to personal information we hold about you.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of certain personal information.
Portability: Request a copy of certain information in a portable format.
Objection: Object to certain processing.
Restriction: Request that certain processing be restricted.
Withdraw consent: Withdraw consent where processing is based on consent.
Opt out: Opt out of certain sales, sharing, targeted advertising, or profiling activities where applicable.
Appeal: Appeal certain decisions about your privacy request where required by law.
Complain: Lodge a complaint with a relevant data protection authority.

These rights are subject to applicable legal exceptions and limitations.

8.1 How to Exercise Your Rights

To submit a privacy request, ask a question, or request account deletion, email: [email protected]

We may need to verify your identity before processing your request. Where permitted by law, an authorized agent may submit a request on your behalf, subject to applicable verification requirements.

We will respond within the time required by applicable law. Response deadlines vary by jurisdiction.

You may unsubscribe from marketing emails using the link in the message. This will not stop essential account, security, transactional, or service-related communications.

9. Region-Specific Privacy Notices

9.1 California Residents

Subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), and applicable exceptions, California residents may have rights to know, access, correct, and delete certain personal information, as well as rights to opt out of certain sales, sharing, or uses of sensitive personal information.

The categories of information we may collect are described in Section 1. The purposes for collection and use are described in Section 2, and the categories of recipients are described in Section 4.

Where required, we will provide notices at collection and mechanisms to exercise applicable opt-out rights. We will not unlawfully discriminate against individuals for exercising their privacy rights.

9.2 Residents of Other U.S. States

Residents of states with comprehensive privacy laws may have rights to access, correct, delete, obtain a portable copy of, or opt out of certain processing of personal information, subject to applicable law.

Depending on the state, these rights may include opting out of targeted advertising, certain profiling, or the sale of personal data.

If we deny a request that is subject to a statutory appeal right, you may appeal by following the instructions in our response or emailing [email protected] with the subject line “Privacy Appeal.”

9.3 European Economic Area, United Kingdom, and Switzerland

Where applicable data protection law applies, Ambit Communications LLC is the controller of personal information processed under this Policy, unless we inform you otherwise.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to processing, request data portability, withdraw consent, and lodge a complaint with a supervisory authority.

Where required, you can contact us at [email protected]

10. International Data Transfers

Cubicle AI is based in the United States of America. We and our service providers may process or store personal information in the United States and other countries where our operations or providers are located.

Those countries may have data protection laws that differ from the laws in your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers. These may include Standard Contractual Clauses, an applicable adequacy decision, participation in a recognized data protection framework, or another lawful transfer mechanism.

For questions about international transfers, contact [email protected].

11. Children’s Privacy

Cubicle AI is intended for adults and is not directed to children under 13. Where applicable law establishes a higher minimum age for the relevant processing, we will comply with that requirement.

We do not knowingly collect personal information from children below the applicable minimum age without legally required authorization.

If you believe a child has provided personal information to Cubicle AI in violation of applicable requirements, contact [email protected]. We will review the request and take appropriate steps, including deletion where required by law.

12. Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services, including AI providers, authentication services, and other tools.

Cubicle AI does not own or control the underlying AI models supplied by third-party providers. These providers may have their own privacy policies, terms, retention periods, and data-processing practices.

Information you provide directly to a third-party service may be handled under that service’s own policies. We encourage you to review the relevant privacy policies and terms before using third-party services or connecting accounts.

We remain responsible for our own obligations under applicable law and this Policy. Nothing in this section excludes responsibility that cannot lawfully be excluded.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Service, technology, providers, business practices, or legal obligations.

When we make changes, we will post the revised Policy and update the “Last Updated” date. For material changes, we may provide additional notice by email or through the Service, as appropriate or required by law.

Where applicable law requires consent for a new processing activity, we will obtain that consent before carrying out the activity.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need help with account information or deletion, contact us:

Cubicle AI Privacy and Support Team
Email: [email protected]

We aim to respond promptly and will respond to privacy requests within the timeframe required by applicable law.